GoldenRoo Responsible Gaming
https://goldenroo-australia.com/ aims to offer an enjoyable gaming experience while recognizing the importance of reducing gambling-related harm. We encourage every player to keep the following principles in mind and to avoid irresponsible gambling:
Treat gambling as entertainment rather than a way to earn money.
Do not chase earlier losses.
Set personal limits before you play.
Do not allow gambling to interfere with everyday responsibilities.
Only gamble with money you can afford to lose.
Take regular breaks while playing.
See the below questions. If your answer to the majority of them is “YES”, we advise you take action to prevent gambling from negatively impacting your life:
Does gambling affect your work?
Has gambling caused arguments with family/friends?
Do you always return to win back your losses?
Have you borrowed money to gamble?
Do you see gambling as a source of income?
Do you find it difficult to limit your gambling?
What can you do?
Listed below are reputed organizations committed to helping those who struggle with gambling problems, and can be contacted at any point:
Gamblers Anonymous
Gambling Therapy
GamCare
How we can support you
We advise all players who are concerned about their gambling behavior to take a break by excluding themselves from their gaming account. Self-exclusion will lock your account for a minimum of 6 months and no promotional material will be sent.
Contact our experienced Customer Support team at any point to request this and they will kindly assist you. A 7 day cooling off period is also available. We recommend that you contact all other gambling sites where you have an account and request self-exclusion there also.
Underage Gambling
Players must be of legal gambling age in their jurisdiction (at least 18+) so as to play at https://goldenroo-australia.com/. It is their responsibility to be aware of the age restriction where they reside and play, and to confirm their legitimacy when creating an account at https://goldenroo-australia.com/. We also advise parents to do the following:
Protect your computer, mobile device, and/or tablet with a password.
Do not leave device unattended when logged into your account.
Make sure all account details and credit cards are inaccessible to children.
Do not save passwords on your computer, write them down and keep somewhere out of reach.
Download filtering software (e.g. Net Nanny) to prevent minors from accessing inappropriate sites.